5 Reasons Why Your Chatbot Needs Natural Language Processing by Mitul Makadia
Difference between a bot, a chatbot, a NLP chatbot and all the rest? NLP algorithms and models are used to analyze and understand human language, enabling chatbots to understand and generate human-like responses. Airline customer support chatbots recognize customer queries of this type and can provide assistance in a helpful, conversational tone. These queries are aided with quick links for …